TERMS OF SERVICE
By engaging with PORT 35 LIMITED, including submitting an enquiry or participating in training, you agree to the following terms:
1. Services
PORT 35 LIMITED provides practical, on-water boating training designed to build real-world skills and confidence. All sessions are subject to availability, operational requirements, and safety conditions.
2. Booking & Confirmation
All training sessions must be confirmed directly by PORT 35 LIMITED. Submitting a form or enquiry does not guarantee a booking.
3. Compliance & Vessel Use
PORT 35 LIMITED operates in accordance with New Zealand maritime regulations. Training will only be conducted where it is legally permitted and safe to do so. PORT 35 LIMITED reserves the right to decline or modify any session that does not meet compliance or safety requirements.
4. Participant Responsibilities
Participants must:
Follow all instructions provided
Act in a safe and responsible manner
Provide accurate information regarding experience and ability
PORT 35 LIMITED reserves the right to terminate a session if safety is compromised.
5. Health & Safety
Boating activities involve inherent risks. By participating, you acknowledge and accept these risks. PORT 35 LIMITED prioritises safety at all times and may adjust, postpone, or cancel sessions if conditions are deemed unsafe.
6. Weather & Operational Conditions
Sessions may be rescheduled due to weather, sea state, or other operational factors. In such cases, an alternative time will be offered.
7. Payments
Where applicable, payment may be required to confirm a booking. Refunds are subject to the cancellation policy above.
8. Limitation of Liability
To the extent permitted by law, PORT 35 LIMITED is not liable for any loss, damage, or injury incurred during participation, except where required under New Zealand law.
9. Privacy Policy
PORT 35 LIMITED collects personal information such as name, email, and phone number for the purpose of responding to enquiries and delivering services.
Your information will:
Be stored securely
Only be used for business communication
Not be shared with third parties unless required by law
You may request access to or correction of your personal information at any time.
10. General Disclaimer
Training provided by PORT 35 LIMITED is for skill development purposes and does not replace formal maritime certification or licensing requirements.
Cancellation & Rescheduling Policy
1. Client Cancellations
48+ hours notice: Free reschedule
24–48 hours notice: 50% fee may apply
Less than 24 hours: Full session fee may be charged
2. No Shows
Failure to attend without notice may result in full charge of the session.
3. PORT 35 LIMITED Cancellations
PORT 35 LIMITED reserves the right to reschedule sessions due to:
Weather conditions
Safety concerns
Operational requirements
In these cases, you will be offered a new time.