TERMS OF SERVICE

By engaging with PORT 35 LIMITED, including submitting an enquiry or participating in training, you agree to the following terms:

1. Services

PORT 35 LIMITED provides practical, on-water boating training designed to build real-world skills and confidence. All sessions are subject to availability, operational requirements, and safety conditions.

2. Booking & Confirmation

All training sessions must be confirmed directly by PORT 35 LIMITED. Submitting a form or enquiry does not guarantee a booking.

3. Compliance & Vessel Use

PORT 35 LIMITED operates in accordance with New Zealand maritime regulations. Training will only be conducted where it is legally permitted and safe to do so. PORT 35 LIMITED reserves the right to decline or modify any session that does not meet compliance or safety requirements.

4. Participant Responsibilities

Participants must:

  • Follow all instructions provided

  • Act in a safe and responsible manner

  • Provide accurate information regarding experience and ability

PORT 35 LIMITED reserves the right to terminate a session if safety is compromised.

5. Health & Safety

Boating activities involve inherent risks. By participating, you acknowledge and accept these risks. PORT 35 LIMITED prioritises safety at all times and may adjust, postpone, or cancel sessions if conditions are deemed unsafe.

6. Weather & Operational Conditions

Sessions may be rescheduled due to weather, sea state, or other operational factors. In such cases, an alternative time will be offered.

7. Payments

Where applicable, payment may be required to confirm a booking. Refunds are subject to the cancellation policy above.

8. Limitation of Liability

To the extent permitted by law, PORT 35 LIMITED is not liable for any loss, damage, or injury incurred during participation, except where required under New Zealand law.

9. Privacy Policy

PORT 35 LIMITED collects personal information such as name, email, and phone number for the purpose of responding to enquiries and delivering services.

Your information will:

  • Be stored securely

  • Only be used for business communication

  • Not be shared with third parties unless required by law

You may request access to or correction of your personal information at any time.

10. General Disclaimer

Training provided by PORT 35 LIMITED is for skill development purposes and does not replace formal maritime certification or licensing requirements.

Cancellation & Rescheduling Policy

1. Client Cancellations

  • 48+ hours notice: Free reschedule

  • 24–48 hours notice: 50% fee may apply

  • Less than 24 hours: Full session fee may be charged

2. No Shows

Failure to attend without notice may result in full charge of the session.

3. PORT 35 LIMITED Cancellations

PORT 35 LIMITED reserves the right to reschedule sessions due to:

  • Weather conditions

  • Safety concerns

  • Operational requirements

In these cases, you will be offered a new time.